Deleting your data

1. Delete your account in the app

1. Sign in and open Account.
2. Under "Delete account", enter your password and confirm that you understand it cannot be undone.
3. Select "Delete my account permanently".

Deleted at once: all your sign-in sessions; your workspace with its videos, posts, captions and reply records; every connected Page and Instagram account with its access token; the link to your Facebook user; your e-mail address and password hash.

What remains for a limited time: an anonymous record of the account (internal identifier, accepted terms version, creation and deletion times; deleted after 3 years), security log entries (180 days; their IP addresses are removed after 30 days) and backups (overwritten within 14 days).

Posts that are already on Facebook or Instagram stay there. Delete them on Facebook or Instagram.

2. Disconnect one Page or Instagram account

Open Connections and select "Disconnect" next to the account. Its access token is deleted at once and posts scheduled for it are not published. The name and id of the account stay in your workspace so that your post history still makes sense, until you delete your account.

3. Remove the app in your Facebook settings

1. On Facebook, open Settings and privacy, then Settings, then Business integrations or Apps and websites, depending on the account.
2. Select Antigravity Publishing and remove it.
3. To have the data deleted as well, send the deletion request that Facebook offers for the removed integration.

When you remove the app, Facebook tells us and we delete the access tokens of every Page and Instagram account you connected and end the link to your Facebook user at once.

When you send the deletion request, Facebook sends it to us and we delete at once every Page and Instagram account connected by your Facebook user, with their names, ids and access tokens, and the link to your Facebook user. Facebook then shows you a confirmation code and a link to the status page.

A request through Facebook deletes only these connections, their access tokens and the link to your Facebook user. It does not delete the Antigravity Publishing account: the records of posts and replies in the customer's workspace remain until the customer deletes the account. To delete everything, delete your account as described in section 1.

4. Check a deletion request

Open the link Facebook gave you, or go to publishing.petrbartek.cz/deletion-status?code= followed by your confirmation code. The page shows when the request was received and when the deletion was completed. Requests from Facebook are carried out as soon as they arrive.

5. Ask us by e-mail

Write to petr@petrbartek.cz, preferably from the e-mail address of your account, and say what you want deleted. Never send passwords or access tokens. We may ask you to confirm that the account is yours. We answer within one month at the latest.

6. If you wrote to a Page or Instagram account

Businesses use Antigravity Publishing to read and answer messages sent to their Pages and Instagram accounts. We never store the text of messages. For each reply, the business's workspace keeps only the conversation and recipient ids, a SHA-256 digest of the reply text and the result. The business is responsible for this data; ask it first. You can also write to us and we will pass your request on.

7. What is deleted when

• Videos: automatically 7 days after every post that uses them is finished. A video is kept while the result of any of its posts is still uncertain. A video that is not used in any post stays until you delete it under Create post, or delete your account.
• Message text: never stored; held in the server's memory for at most 30 seconds while you read it.
• Sessions: after 7 days without use, and after 30 days at the latest.
• E-mail confirmation links: after 24 hours. Password reset links: after 1 hour.
• Security log: after 180 days; IP addresses in it after 30 days.
• Abuse limit counters: within 24 hours.
• Posts, captions, reply records and disconnected accounts' names and ids: when you delete your account.
• Anonymous record of a deleted account: 3 years after the deletion. Records of Facebook deletion requests: 3 years after the request.
• Backups: within 14 days.